hibij Responsible Gaming — Play Safe in Bangladesh

Gaming Should Stay Fun

At hibij, we believe cricket betting, slots and live casino games are most rewarding when they stay exactly what they are — entertainment. The great majority of our players across Dhaka, Chittagong, Sylhet and every corner of Bangladesh enjoy hibij as a leisure activity without any difficulty. This page exists so it always stays that way.

Every responsible gaming tool on this page is available free from your hibij account settings. There are no waiting periods to lower a limit, and no fees to close your account if you need a break. Protecting your wellbeing costs you nothing.

💚 All hibij responsible gaming tools take effect immediately when activated. Protective limits can be lowered at any time, but increasing them requires a 24-hour cooling-off period — giving you a safety window during any active session.

Your Free Responsible Gaming Tools

All five tools below are built into every hibij account. Open Account Settings at any time and navigate to the Responsible Gaming section — no support contact needed to turn them on.

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Deposit Limits

Set a daily, weekly or monthly cap on how much you can deposit. The limit takes effect immediately once active. You may lower it at any time, but raising it requires a 24-hour pause — protecting you from impulsive decisions mid-session.

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Loss Limits

Define the maximum amount you are comfortable losing per day, week or month. When the limit is reached hibij automatically pauses further wagering for that period. The limit resets at the start of the next cycle.

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Session Time Reminders

Set pop-up alerts after 30, 60, 90 or 120 minutes of play. Each reminder asks whether you wish to continue. This simple nudge is highly effective at breaking unintentionally long sessions.

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Temporary Time-Out

Take a short break from hibij for 24 hours, 7 days or 30 days. During a time-out your account remains open but no deposits or wagers can be placed. Once started, a time-out cannot be reversed early.

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Self-Exclusion

Apply a self-exclusion of 1, 3, 6 or 12 months directly from your account settings. Your account is locked against all wagering, deposits and marketing for the full duration. For permanent closure, email [email protected] — your account will be shut within 24 hours.

Recognise the Warning Signs

Problem gambling develops gradually. The signs below are not a diagnosis — but if several feel familiar, it is worth using one of our tools today or speaking with someone you trust.

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Chasing Losses

Betting more to recover money lost in earlier sessions.

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Over-Budget Spending

Depositing more than planned or using money meant for household needs.

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Unable to Stop

Feeling a strong urge to keep playing even after reaching your intended limit.

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Hiding Gambling

Concealing how much time or money you spend gambling from family or friends.

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Mood Dependency

Using gambling to escape stress or unhappiness rather than for entertainment.

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Neglecting Responsibilities

Missing work, studies or family commitments because of gambling sessions.

⚠️ If you recognise three or more of these signs in yourself, we strongly encourage you to activate self-exclusion today or contact [email protected] for confidential assistance. Taking early action makes a real difference.

Tips for Playing Safely

These six habits cost nothing and make a meaningful difference in keeping gaming enjoyable over the long term.

Set a fixed session budget before you log in — decide the maximum you are comfortable spending and treat it as a leisure cost, not an investment.
Never gamble with money you cannot afford to lose — that means rent, grocery bills, school fees or any borrowed funds.
Take a break every 30 to 60 minutes — step away from your screen to reset your focus and energy.
Avoid gambling when you feel upset, tired, stressed or under the influence of alcohol — emotional states impair risk judgement.
Use hibij's deposit and loss limit tools at the start of each month — set them before you play, not reactively after a difficult session.
Keep gambling in proportion — it should be one enjoyable activity among many, not the primary focus of your leisure time.

How to Activate Self-Exclusion

Self-exclusion is the most powerful protective tool available. The five steps below take less than two minutes to complete.

Log in to your hibij account using your registered mobile number.
Open Account Settings and navigate to the Responsible Gaming section.
Select Self-Exclusion and choose your preferred period: 1, 3, 6 or 12 months.
Confirm your selection. The exclusion takes effect immediately — you will be logged out and cannot log back in during the chosen period.
For permanent self-exclusion, email [email protected] with the subject 'Permanent Self-Exclusion'. Your account will be closed within 24 hours and all marketing will stop immediately.

📧 Need help activating any tool? Email [email protected] — our team responds within a few hours and can activate any responsible gaming setting on your behalf at no charge.

Protecting Young People

hibij operates a strict 21+ policy. Players must be at least 21 years old to register, deposit or place any wager. Age verification using a valid NID is required before the first withdrawal and may be requested at any time during an account review.

If you share a device with younger family members — in Dhaka, Sylhet, Rajshahi or anywhere across Bangladesh — we recommend using your device's built-in parental controls to restrict access to gambling sites. Keep your hibij login credentials private and never share your password.

🚨 If you believe a minor has accessed a hibij account, contact [email protected] immediately. We will freeze the account, investigate and take all appropriate action without delay.

Getting Help — You Are Not Alone

If gambling has stopped being fun and feels more like a compulsion, please reach out. Asking for help is the single most effective step you can take — there is no shame in it.

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Contact hibij Support

Email [email protected] with the subject 'Responsible Gaming Help'. Every such request is handled with strict confidentiality. We can activate self-exclusion on your behalf, close your account permanently and point you to further support — all within a few hours of your email.

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National Mental Health Support

Bangladesh's National Mental Health Institute (NIMH) provides confidential counselling for behavioural concerns including problem gambling. In-person support is available in Dhaka and Chittagong. Talking to a trained counsellor through the national health system is free of charge.

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Talk to Someone You Trust

Sharing a gambling concern with a family member or close friend is one of the most effective recovery steps available. In Bangladeshi culture, family networks are strong — leaning on them is a sign of strength, not weakness. You do not have to manage this alone.

hibij's Commitment to Player Welfare

Responsible gaming is a core operating principle at hibij, not a compliance checkbox. Our support team is trained to recognise early signs of gambling harm in player communications. We review account activity patterns to proactively identify players who may be at risk and reach out privately before issues escalate. We never send promotional messages to any player who has activated a responsible gaming limit, is on a time-out, or has previously requested self-exclusion.

hibij is built for Bangladesh — for players in Dhaka, Chittagong, Rajshahi, Khulna, Sylhet, Barisal, Rangpur and Cox's Bazar who enjoy cricket betting, slots and live casino as part of a balanced lifestyle. We want every player who chooses hibij to look back on their time here positively — and that only happens when gaming stays fun, affordable and fully in control.

Responsible Gaming at hibij