hibij Terms & Conditions

2. Eligibility and Age Verification

Use of the hibij platform is restricted to individuals who meet all eligibility criteria below. hibij strictly enforces these requirements and will verify player information during account review and prior to first withdrawal.

• You must be at least 21 years of age at the time of registration. Players under 21 are strictly prohibited from registering or using hibij under any circumstances.
• You must be a natural person acting on your own behalf and for your own account — not a corporate entity or agent acting for another party.
• You must provide accurate, complete and current personal information during registration and keep that information up to date at all times. Providing false information is grounds for immediate account closure.
• You must not be a current employee, contractor, affiliate, agent or immediate family member of hibij or any of its associated companies or service providers.
• You must not have previously held a hibij account that was suspended or terminated for breach of these Terms or for fraudulent activity.

Key Policy Highlights

A quick overview of the most important rules every hibij player should know before getting started.

5. Bonuses and Promotions

hibij offers a range of bonuses and promotions to eligible players. All offers are subject to the specific terms published at the time of the offer as well as the general rules in this section. Where a conflict exists between a specific promotion's terms and these general Terms, the specific promotion's terms take precedence.

• Bonuses are available only to players with verified accounts who have met the minimum deposit requirement for the relevant promotion. Unverified accounts are not eligible to claim or use bonus funds.
• All bonuses are subject to wagering requirements (rollover). The applicable rollover will be stated clearly in each promotion's specific terms. Wagering requirements must be met in full before any bonus-derived winnings can be withdrawn.
• Bonus funds are non-transferable and carry no cash value until wagering requirements have been satisfied in full. Bonus balances may not be transferred between accounts.
• hibij reserves the right to withdraw any bonus offer or modify an ongoing promotion with reasonable notice where practical. Where a bonus has already been credited, existing wagering requirements will not be increased retroactively.
• Bonuses obtained through fraudulent means — including multiple accounts, exploitation of system errors, or collusion — will be voided in full and the associated account(s) suspended immediately.

Seasonal promotions tied to events such as BPL, IPL, T20 World Cup, Eid and Pohela Boishakh are available at hibij's discretion. These are time-limited and subject to their own specific terms published at the time of each campaign. Review all promotion-specific terms before opting in.

7. Prohibited Activities

The following activities are strictly prohibited on the hibij platform. Any player found engaging in prohibited activities will have their account immediately suspended, all balances forfeited, and may be reported to relevant authorities where applicable.

• Using automated software, bots, scripts or any AI tool to interact with the platform in a manner that simulates human play or gains an unfair advantage over other players.
• Colluding with other players to manipulate game outcomes or sports betting market results — including match fixing, coordinated account activity or sharing of privileged information.
• Exploiting software bugs, glitches or platform vulnerabilities for financial gain. Any winnings derived from a known or suspected software error are void and must be returned.
• Using hibij for any money-laundering activity — including depositing funds derived from criminal activity, structuring transactions to avoid reporting thresholds, or using the platform to transfer funds between parties.
• Registering multiple accounts, submitting false identity documents during KYC, or impersonating another person to access hibij services.
• Accessing hibij from a jurisdiction where online gambling is explicitly prohibited, or using VPN, proxy or anonymisation services to circumvent geographic or account-level restrictions.

hibij employs automated monitoring and manual review to detect prohibited activity. Where confirmed, hibij may suspend accounts, void transactions, forfeit balances and share information with law enforcement. Players who believe a suspension was applied in error may appeal by contacting [email protected] within 14 days of the suspension notice.

9. Responsible Gaming

hibij is committed to promoting responsible gaming. Casino and sports betting are entertainment services and should be used within the means each player is comfortable with. hibij provides free responsible gaming tools accessible from every player's account settings at any time.

• Deposit limits: Set daily, weekly or monthly deposit ceilings on your account. Once set, a limit cannot be increased for 24 hours to prevent impulsive decisions during a session.
• Loss limits: Set a maximum loss threshold per day, week or month. Once reached, the platform prevents further wagers until the relevant period resets.
• Session reminders: Configure in-session alerts that notify you when you have been playing for a set duration, helping maintain awareness of time spent on the platform.
• Self-exclusion: Apply a self-exclusion period of 1, 3, 6 or 12 months directly from account settings. During self-exclusion the account is locked against all wagering. For permanent self-exclusion, contact [email protected].

11. Limitation of Liability

To the fullest extent permitted by applicable law, hibij shall not be liable for any direct, indirect, incidental, consequential, special or punitive damages arising from a player's use of or inability to use the platform — including losses from game outcomes, system downtime, payment delays attributable to third-party providers, or changes to the platform's feature set.

hibij makes no warranty that the platform will be available without interruption or error at all times. While hibij takes reasonable precautions — including SSL encryption, firewalls and regular security reviews — no online platform can guarantee absolute security. Use strong, unique passwords and enable all available account security features.

13. Governing Law and Disputes

These Terms and any dispute arising from them shall be governed by and construed in accordance with applicable law. In the event of a dispute, players are encouraged to contact hibij support first at [email protected]. hibij will endeavour to resolve complaints within 14 business days. Where a dispute cannot be resolved through direct communication, hibij will cooperate in good faith with any applicable dispute resolution process.